These Facebook Ads are a waste of time and money. There’s an option for letting Facebook decide where best to place the Ad – which audience. They sent my last Ad post to countries that don’t speak English. That’s the only language I write in. What a rip off.
Just today they contacted me saying I hadn’t placed an Ad for a while and offered me a 10$ credit if I’d boost a post. I took it, then checked back later and the Ad post (a 5 ingredient fat-free salad dressing) was set up for 40$.
This is fraud. I didn’t sign up for 40$. I just accepted their 10$ credit. I can buy an Ad for 10$. The Ad post was going to run for only one day. If I hadn’t checked back, they would have taken 40$ out of my bank account without me knowing it.
So I had to cancel the Ad. Even that is not an easy thing to do. They set the system up in such a complicated way that it allows them to steal money with impunity. When you’re taking money out of people’s bank accounts, you need to be accessible. Everything is automated, so there’s no one to ask for clarification on anything.
The support system – made up of other Advertisers who can’t figure it out either – is useless. I don’t have a full day to research hundreds of other people’s issues to see if mine falls into the same category as theirs.
The writers who give the Ad instructions purposely leave steps out or hide options in places no one would know to look. I still don’t even know how to get to the Ads Manager from my Facebook page.
The point should be to assist the advertiser, not to derail them.
They could make it simple, but they prefer to keep the advertiser in a state of confusion.
It’s a money making mess. They mess you up while they take your money.
It’s time to overhaul the advertisement instructions. Stop trying to trick people. It isn’t cool.